Privacy Policy

Effective Date: November 26, 2025

HUNZISKBAY SMC PVT. LTD (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your Personal Data when you interact with our website and services.

1. Introduction

By visiting our website or purchasing products or services from us, you agree to the collection and processing of your Personal Data in accordance with this Privacy Policy.

2. Personal Data We Collect

We may collect the following Personal Data from you:

  • Contact Information: Your full name, email address, phone number, billing and shipping address.
  • Account Information: Username and password when you create an account on our website.
  • Communications: Messages you send us via website forms, email, or social media (including Facebook, Instagram, WhatsApp).
  • Transaction Data: Order details, transaction history, and payment information.

Note: Anonymous data, such as IP addresses, that cannot identify you personally is not considered Personal Data.

3. How We Use Your Personal Data

We use your Personal Data to:

  • Provide and deliver the products and services you order.
  • Respond to your inquiries and requests.
  • Improve our website, services, and overall user experience.
  • Prevent, detect, and manage fraud or illegal activities.
  • Comply with legal and regulatory obligations.
  • Send you updates, newsletters, or marketing communications (where permitted by law).
  • Resolve disputes or enforce our legal rights.

4. Sharing Your Personal Data

We may share your Personal Data with trusted third parties to provide our services, including:

  • Payment processors and financial institutions: For payment processing and verification.
  • Courier services: To deliver orders you place through our website.
  • Authorized third parties: You may directly authorize us to share your information with specific third parties.

We ensure that any third party with whom we share your information is obligated to protect your Personal Data in accordance with this Privacy Policy.

5. How We Protect Your Personal Data

We implement industry-standard security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These include physical, technical, and administrative controls.

In the unlikely event of a data breach, we will notify affected users and the relevant authorities as required by law.

6. Retention of Your Personal Data

We retain your Personal Data only as long as necessary to provide our services or comply with legal obligations. This includes:

  • Maintaining your account while it is active.
  • Complying with financial, legal, or regulatory requirements.
  • Resolving disputes or enforcing legal claims.

Once your Personal Data is no longer needed, we securely delete or anonymize it.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

HUNZISKBAY SMC PVT. LTD
1st Floor of Apna Bank, Opposite Nadra Office, Gilgit
Phone: +92 3116441111
Email: info@hunziskbay.com